We’re excited to introduce the new Bus Quest app, designed to make student bus ridership easier, safer, and more reliable than ever! With Bus Quest, students and parents can track school buses in real time, receive important notifications, and stay updated with any schedule changes. To get started, check out the helpful step-by-step how-to videos below. We’ve also included answers to Frequently Asked Questions to make the transition smooth for everyone.
Step 1: Download the Parent App
Step 2: Parent Registration by Phone
Step 3: Add/Link Student(s)
Step 4: Set Up Notification Zone
Scanning helps the school and transportation teams monitor when and where students board and exit the bus, improving safety and accountability.
Each student receives a bus ID card or code. When boarding or exiting the bus, students scan their card or a picture of their card on their phone using a reader inside the bus. The system records the time and location automatically.
Scanning ensures that schools and parents know which students are on the bus at any time. It helps locate students quickly during emergencies and confirms their safe arrival at their bus stops.
Bus drivers and school staff are trained to monitor scanning. If a student forgets, the driver may manually record the student’s name, but students are encouraged to scan every time to maintain accurate records.
Yes! Many systems, like the Bus Quest app, allow parents to receive real-time notifications when their child scans on or off the bus.
Absolutely. The scanning system only records transportation-related data. Personal information is kept secure according to school district privacy policies.
If a card is lost, parents should contact their child’s school office immediately. A replacement card can be issued to keep your child’s scans and safety records up to date.
No. Scanning is quick and easy, taking just a second. With daily use, students quickly get into the routine.
Depending on school policy, scanning may be used for all bus trips, including field trips, to maintain consistent safety procedures.
Families can remind students to carry their bus ID every day, scan consistently, and report lost or damaged cards quickly.